Guest Tek Interactive Entertainment Ltd.;Innacloud Technologies LLC
发明人:
Christopher Abnett,Russell D. McComb,Andrew T. MacMillan
申请号：
US15152423
公开号：
US09712673B2
申请日:
2016.05.11
申请国别(地区):
US
年份:
2017
代理人:
摘要：
Users store information relevant to first responders in the event of an emergency. When a user later places an emergency call, the user's emergency information is automatically made available to the public-safety answering point operator handling the call. Hotel personal are notified of the call and may listen to and break in to the ongoing call in order to assist. A reverse 9-1-1 broadcast enables hotel personnel to quickly notify guests of an emergency situation via in-room and mobile phones. In the event that police need to conduct surveillance on a target location, the onsite PBX server reconfigures phones within the vicinity of the target location to operate in an open mode and records the audio/visual information received. An incoming call to a hotel room from the PSAP is automatically connected to the in-room phone even if other incoming calls not from the PSAP are being screened by front desk.
