A telecare system comprises a mobile terminal (100), which has a controller (150), and a telecare terminal (200). The controller (150) of the mobile terminal (100) is configured to detect a selective action by a user (1), attempt to communicate with the telecare terminal (200) using short-range wireless communication in response to the detected action, and if the communication was successful, cause transmittal of an assistance request for a first telecare service (140) and if not, cause transmittal of an assistance request for a second telecare service (142).
