An automated teller machine (ATM) including multiple user screens is provided. The ATM preferably includes an ATM processor, an ATM user information input device and/or an ATM receiver, a customer-facing ATM touch screen configured to display an initial ATM display, an ATM dispenser configured to dispense a cash withdrawal amount in the event that an ATM central processing unit (CPU) receives information relating to a selection of the cash withdrawal amount. The ATM may further include a second, customer-facing, touch screen configured to selectably display an automated teller assist (ATA) display configured to provide a video display of a live teller located at a remote location.