A process for preparing a confectionery product, especially a confectionery product comprising a chocolate shell having a filling such as caramel therein. The process comprises depositing a viscous confectionery material from a nozzle onto a surface, a bulk of the viscous confectionery material forming a mass and a remainder of the viscous confectionery material forming a tail linking the nozzle and the mass. At least a portion of the tail is subjected to heat after deposition so as to break the tail and thereby separate the mass from the nozzle. The heat may be supplied in the form of infrared radiation from an infrared source such as an infrared heater or LASER.