Systems, apparatuses and methods are provided herein for collecting customer inventory information. In one embodiment, a system for collecting customer inventory information includes a communication device configured to communicate with a shipment system, a customer profile database storing customer profiles comprising estimated inventories of items at a customer location for each customer, and a control circuit coupled to the communication device and the customer profile database. The control circuit being configured to receive, from the shipment system, returned item information from a first shipment delivered to a customer, determine an estimated quantity of an item based at least on the returned item information, and update an estimated inventory of items at a customer location for the customer in the customer profile database based on the estimated quantity of the item.
