The apparatus for preparing refrigerated products comprises, at the front zone of the containment tank (2) for the product, a dispensing device (10) for the product comprising a conveying member (11) of tubular shape applied axially to said tank (2) and having an outlet opening (15) turned outwards. Beneath said outlet opening (15) a support member (51) is arranged, suitable to support in suspension a container (50) to be filled during the product dispensing step.