A system for supporting product recall events includes a controlling server 60 coupled to local servers 20 and in-store portable devices 30 which may be wearable devices such as smart glasses or smart watches. The controlling server 60 receives a recall notification message 5 from a source device 50 and distributes a command 52 across a network 40 to local servers 20 which produce task messages 53 for the wearable devices 30. Evidence messages 54 containing images captured by the wearable devices 30 are returned via the local servers 20 to the controlling server 60.
