Automated call center software build generator

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专利权人:

Genesys Telecommunications Laboratories, Inc.

发明人:

Makagon Petr,Ryabchun Andriy,Anisimov Nikolay

申请号：

US201514846705

公开号：

US9459841(B2)

申请日:

2015.09.04

申请国别(地区):

美国

年份:

2016

代理人:

Lewis Roca Rothgerber Christie LLP

摘要：

A call center (CC) generator includes generator software (GSW) executing on a computerized appliance from a machine-readable physical medium, an input interface for receiving a CC configuration, access to a data repository storing CC software components, a function relating configuration parameters to individual ones of the stored CC software components, and an output interface for delivering a CC SW suite. The CC generator, executing the GSW, considers the CC configuration, applies the relating function, selects CC software components to copy from the data repository, and builds the CC SW suite for output.

来源网站：

中国工程科技知识中心

来源网址：

http://www.ckcest.cn/home/