A facility management apparatus outputs operation target information to a remote controller. The operation target information includes apparatus identification information for identification of the facility management apparatus on the Internet and group identification information that is designation information for designation of a facility device to be remotely operated. The facility management apparatus receives from a remote server a registration request transmitted by a mobile terminal that receives the operation target information. The facility management apparatus registers the mobile terminal that is the source of the registration request as a device enabled to remotely operate the facility device.