Social Impact Analysis of Water Supply and Sanitation Services in Central Asia : The Case of Uzbekistan

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作者：

World Bank Group

来源地址：

http://hdl.handle.net/10986/23816

关键词：

WATER QUALITY;  FLUSH TOILET;  WATER SUPPLIES;  WATER SERVICES;  PUBLIC UTILITIES;  WATER SUPPLY SYSTEM;  LOCAL AUTHORITIES;  NATIONAL WATER SUPPLY;  TARIFF RATES;  ASSET OWNERSHIP;  MUNICIPAL SERVICES;  PRICE OF WATER;  QUALITY OF WATER;  SANITATION SERVICE;  SAFE DRINKING WATER;  SERVICE IMPROVEMENT;  HOUSEHOLD CONNECTION;  QUANTITY OF WATER;  WATER SUPPLY SERVICE;  LOCAL BUDGETS;  HOURS OF SERVICE;  WATER SECTOR;  MARGINAL COST;  MONTHLY WATER BILL;  WATER USAGE;  WATER SYSTEMS;  SEWERAGE NETWORK;  POOR WATER QUALITY;  WATER METERS;  WASTEWATER MANAGEMENT;  WATER SUPPLY;  OPERATIONAL EXPENDITURES;  WATER RESOURCE;  LITRE CONTAINER;  WATER TANKER;  SURFACE WATER;  UTILITY STAFF;  SAFE WATER;  TARIFF SETTING;  ADEQUATE WATER;  SANITATION FACILITY;  TOWNS;  WATER SUPPLY SERVICES;  RURAL WATER;  SMALL TOWNS;  WATER CONSUMPTION;  WATER RESOURCES;  TOILET SYSTEM;  MAINTENANCE COSTS;  CUSTOMER RELATIONS;  MUNICIPALITIES;  WATER SYSTEM;  WATER STORAGE;  PAYMENT OF BILLS;  DISTRIBUTION SYSTEM;  WASTEWATER TREATMENT;  PRIVATE OPERATOR;  INVESTMENT PROGRAM;  CONSUMER COMPLAINTS;  PRIVATE OPERATORS;  SEWER SYSTEM;  COST RECOVERY;  WATER SECTOR REFORM;  RURAL WATER SUPPLY;  WATER COMPANIES;  OPERATIONAL COSTS;  TARIFF REGULATION;  ACCESS TO SAFE DRINKING WATER;  WATER USE;  WATER METER;  WATER;  WATER DEVELOPMENT;  CUBIC METER;  SERVICE PROVIDER;  CENTRAL GOVERNMENTS;  PUBLIC WATER;  SERVICE PROVISION;  POTABLE WATER;  CONNECTION CHARGE;  SMALL MUNICIPALITIES;  SEWAGE SYSTEM;  WATER SALES;  SERVICE DELIVERY;  MAIN WATER SOURCES;  PIT LATRINES;  MUNICIPAL WATER SUPPLY;  WATER OPERATORS;  PIT LATRINE;  WATER SUPPLY SYSTEMS;  SEWERAGE SYSTEM;  METER READING;  WASTEWATER SYSTEM;  TOILET FACILITIES;  PUBLIC UTILITY;  LEAST COST;  CROSS-SUBSIDIZATION;  HAND PUMP;  WATER TARIFF;  SERVICE IMPROVEMENTS;  UTILITIES;  SEWERAGE COMPANY;  URBAN CENTERS;  WATER POLICY;  SYSTEMS;  CENTRAL GOVERNMENT;  URBAN AREAS;  COMMUNITY WATER;  WATER TARIFFS;  PUBLIC STANDPIPE;  SANITATION SECTOR;  TARIFF INCREASE;  LOCAL ENTREPRENEURS;  LOCAL WATER UTILITY;  CUBIC METERS;  LOCAL WATER;  SERVICE QUALITY;  QUALITY WATER;  SANITATION UTILITIES;  UTILITY SERVICES;  TOILET FACILITY;  WATER UTILITIES;  QUALITY OF SERVICE DELIVERY;  WELLS;  LOCAL COMMUNITY;  WATER SOURCES;  WATER BODIES;  DRINKING WATER SUPPLY;  WATER COLLECTION;  SANITATION SERVICES;  DRINKING WATER;  SEWAGE DISPOSAL;  GROUND WATER;  TARIFF STRUCTURE;  HOUSEHOLDS;  HOUSEHOLD USE;  WATER USERS;  TARIFF POLICIES;  ACCESS TO WATER SUPPLY;  CLEAN WATER;  GASTROINTESTINAL DISEASES;  COST OF WATER;  MONTHLY WATER BILLS;  FIXED CHARGE;  MUNICIPAL LEVEL;  SEPTIC TANK;  WATER SERVICE;  DISTRIBUTION SYSTEMS;  SANITATION COVERAGE;  WATER INFRASTRUCTURE;  PRIVATE COMPANIES;  SEWAGE SYSTEMS;  UTILITY EMPLOYEES;  WATER SOURCE;  WATER DISTRIBUTION;  COST RECOVERY OBJECTIVES;  PIPELINE;  PUBLIC TOILETS;  WATER STORAGE TANKS;  CASH FLOW;  MUNICIPAL WATER;  QUALITY OF SERVICE;  METER READINGS;  PAYMENT FOR WATER;  SERVICE PROVIDERS;  SANITATION FACILITIES;  Report; 

年份：

2015

出版地：

Washington,USA

语种：

English

摘要：

Reliable evidence on the quality of current WSS service conditions is scarce and consumer experience and views and voices are not systematically collected and used for policy development. International experience suggests that poor drinking water and sanitation services can cause households to incur high costs for dealing with this situation. However, in Uzbekistan and other Central Asian countries, there is a lack of data on service quality and on such coping costs. Together with limited feedback from consumers to those that design WSS policies and programs this makes it difficult to design effective reform measures and assess their ex-ante impact on households, in particular for those at the bottom of the income distribution. This study assesses consumer experiences with current WSS services across a range of selected sites in Uzbekistan and determines consumer readiness for reform. First of all, the study analyses how surveyed consumers currently meet their drinking water and sanitation needs and what proportion of their household budget is spent on meeting their WSS needs. Second it assesses the interaction between consumers and service providers. Third it examines stakeholder views and positions on service modernization needs and assesses consumer willingness to pay for quality networked WSS services. Comparisons are made across consumers in a selection of cities, small towns and rural areas, between consumers that are connected to a networked service and those that are not, and between households in the bottom 40 percent and top 60 percent of the income distribution (as estimated through a wealth index).