The present invention relates to a process for the production of aqueous polyurethane-polyurea dispersions for which A) firstly A1) primary and/or secondary monoamines or diamines are reacted with A2) cyclic carbonates which contain precisely one hydroxy group, where the molar ratio of A1) and A2) is such that in the case of monoamines A1) the theoretical ratio of the entirety of the primary and secondary amine groups to the cyclic carbonate groups is from 0.8 to 1.2 and in the case of diamines A1) the theoretical ratio of the entirety of the primary and secondary amine groups to the cyclic carbonate groups is from 1.8 to 2.2, and A3) in the case of diamines A1) the remaining primary and secondary amine groups are reacted with compounds which bear precisely one functional group which reacts with primary or secondary amines in an addition reaction, in such a way that there are no resultant isocyanate-reactive groups, where the molar amount of A3) is such that the theoretical ratio of the entirety of the theore
