A neck support system to prevent hyperflexion and hyperextension of a spinal cord of a user and enhance user safety connects to both a helmet and shoulder pads worn by the user. The system includes a housing unit having an opening and a first fastening component coupled to a second fastening component disposed on the shoulder pads, a strap retractor mechanism disposed within the housing unit, a strap having a first end coupled to the strap retractor mechanism and a second end having a third fastening component coupled to a fourth fastening component disposed on the helmet. The retractor mechanism enables the extension and retraction of the strap through the housing unit opening to permit freedom of movement of the users neck. The retractor mechanism locks the strap in a stationary position when a force applied to the strap exceeds a predetermined magnitude of force.