A neck support apparatus has a frame with a pair of risers spaced apart from each other and each having a bottom end and a top end. The frame is positioned on the back of a wearer. A harness maintains the frame in position. A flexible panel spans between the two risers. The shape of the two risers, the initial tautness of the flexible panel, and the material of the flexible panel, and other factors, contribute to the shape of the support surface that the flexible surface presents to the head and neck of a wearer of the apparatus. The flexible panel provides support to the head and neck of a wearer when the head of the wearer is tilted back, such as when a person is doing overhead work.