The present invention relates to a process for non-therapeutic treatment of human keratinous substances or mucous membranes, comprising the step consisting in transferring onto human keratinous substances or mucous membranes packets, preferably droplets (G), of a composition (P), held by capillary action or otherwise in cavities (3) in a support (2), by putting said support (2) in contact with keratinous substances or mucous membranes and/or by ejecting said packets, preferably said droplets, from the support (2) by mechanical action.
