A portable emergency or medical package has: a body; a plurality of compartments for housing medical supplies, and a compartment for communication device, providing real time two-way communication between a user of the package and a communication appliance remote from the package, wherein the communication device is detachable from the remainder of the package. A method of delivering a package of emergency or medical supplies to a desired location provides control over the use of the medical supplies by a remote person. At the desired location, a user is instructed to remove the communication device from the package, which enables the provision of real time two-way audio communication between a remote person and the user and at least one way video communication to the remote person, whereby the remote person can provide instructions and directions to the user.