An emergency or medical package comprising has: a body; attachment fittings, for attachment to complementary fittings of a UAV; and a plurality of compartments for housing medical or emergency supplies, including a compartment for a headset, providing two-way communication between a user of a headset and a person remote from the package, wherein the headset includes at least one camera, providing a video feed, that is sent to a remote person. A method of delivering these supplies and providing control over the use of the supplies provides two-way audio and visual communication between a remote person and the user wearing the headset, whereby the remote person can provide instructions and directions to the user. A method of planning a route for the delivery of a medical or emergency package by UAV, and a method for providing for a delivery of a priority package are also provided.