A pet or human care management system and method are provided. In one embodiment, the system includes a portable electronic device carried by a care service provider to scan a care customer bar code at the location of a care visit to indicate the start and/or end of the care visit. The portable electronic device also includes a GPS component and transmits its location at a plurality of times during the care visit, such as to indicate the path of a scheduled walk. A website is employed to administrate the care management system, including scheduling walks, licensing care providers, and creating customer and care provider accounts.