A method of operating a system (e.g., an industrial pant) that runs a physical process involving a console operator and a plurality of field operators including a first field operator. The first field operator sends a wireless message that reaches the console operator. Responsive to receiving the wireless message, selected information is read from a system database including information for equipment in the system and process event data obtained from or relating to the equipment. The selected information includes the equipment which is proximate to a current location of the first field operator (proximate equipment) and process related data from the proximate equipment. The selected information is displayed on the display device viewable by the console operator. To complete a collaboration, the console operator can provide information relevant to the current location to the first field operator.