A wearable device and method for operating the wearable device in a wearable device communication system in a controlled environment is disclosed. The wearable device includes at least one module configured to customize an inmate interface on the wearable device based at least in part of an inmate profile and an administrative rule. In some embodiments, the inmate interface is a keyboard. The wearable device also includes additional modules that enable the wearable device to monitor information regarding at least one of the inmate of the wearable device and the physical environment in which the wearable device is located.
