A method to determine whether a user is experiencing difficulty visually resolving content is disclosed. The method includes capturing one or more images of the user while the user is viewing the content. The method also includes obtaining facial parameters related to a visual acuity of the user from the captured one or more images. The method further includes determining whether the user is experiencing difficulty visually resolving the content based on the obtained one or more facial parameters. The method is implemented in a device such as a smartphone, tablet computer, or television. The facial parameters include information about the extent to which the user has their eyes open or closed, whether the user is wearing glasses, and the distance at which the user is viewing the content.