In an initial emergency response step in which a patient is transported from a site of emergency to a hospital, when a paramedic starts treatment of the patient using a medical device such as a triage device or a vital sign measurement device, treatment start information is transmitted from the medical device to a medical support server of a medical support system. According to the treatment start information, the medical support server creates timeline information for managing medical care information of the patient along a time axis and starts management of the medical care information generated in the initial emergency response step.