PROBLEM TO BE SOLVED: To provide a nurse call system and a nurse call response method capable of appropriately responding to a notification from a care-receiver resident in each of a plurality of nursing facilities.SOLUTION: When it is not possible to respond to a notification by a notification terminal installed in each habitable room of each nursing facility by response means in the same nursing facility within a predetermined time, a response is made in a substitute nursing facility different from each nursing facility, while specifying the habitable room of a care-receiver who has notified and the nursing facility having the habitable room, based on a nursing facility database for managing data on each nursing facility and on a habitable room database for managing data on each habitable room.SELECTED DRAWING: Figure 2COPYRIGHT: (C)2018,JPO&INPIT【課題】 複数の介護施設のそれぞれに入居する被介護者からの通報に適切に応答することができるナースコールシステム及びナースコール応答方法の提供。【解決手段】 各介護施設の各居室に備えた通報端末による通報に対して同一介護施設内の応答手段で所定時間内に応答できない場合に、各介護施設とは別の代理施設において、各介護施設に関するデータを管理する介護施設データベースと各居室に関するデータを管理する居室データベースに基づいて、通報した被介護者の居室及び該居室を備える介護施設を特定しつつ応答する。【選択図】 図2
