Public-Sector Productivity (Part 1) : Why Is It Important and How Can We Measure It?

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作者：

Somani, Ravi

来源地址：

http://hdl.handle.net/10986/35165

关键词：

BUDGET EXECUTION;  PUBLIC SERVICE DELIVERY;  PUBLIC SERVICE QUALITY;  PRODUCTIVITY;  LABOR PRODUCTIVITY;  PUBLIC FINANCIAL MANAGEMENT;  Report;  Rapport;  Informe; 

年份：

2021

出版地：

Washington,USA

语种：

English

摘要：

This note is the first of a two-part series that explores the importance of public-sector productivity and its measurement (part one); and its determinants (part two). This note summarizes a review of the literature on different approaches to measuring public-sector productivity (the rate at which inputs are converted into outputs). This note recommends: complementing traditional `macro' measures of public-sector productivity, such as the cost-weighted-output approach presented in Atkinson (2005), with fine-grained `micro' measures at the individual organization, employee, and task and process level; monitoring and reporting output (performance) measures and inputs (costs) separately; and combining multiple measures of productivity, tied closely to the service-delivery chain.