Digital Government 2020 : Prospects for Russia

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作者：

World Bank Group

来源地址：

http://hdl.handle.net/10986/24402

关键词：

E- GOVERNMENT SERVICES;  ELECTRONIC RECORDS;  GOVERNMENT LEADERSHIP;  SERVICES TO CITIZENS;  DIGITAL FORMAT;  INTERNET SERVICES;  TECHNOLOGY ARCHITECTURE;  ONLINE GOVERNMENT SERVICES;  POLITICAL WILL;  MUNICIPAL SERVICES;  INFORMATION TECHNOLOGY;  ONLINE SERVICE;  FACE-TO-FACE MEETINGS;  E-GOVERNMENT SYSTEMS;  E-COMMERCE;  E-GOVERNMENT PROJECTS;  E-GOV;  PUBLIC SECTOR;  GOVERNMENT;  GOVERNMENT EFFICIENCY;  USE OF INFORMATION;  HORIZONTAL INTEGRATION;  LOCAL GOVERNMENTS;  INFORMATION;  PUBLIC SERVICES;  COMMUNITY CENTERS;  KIOSKS;  PUBLIC INFRASTRUCTURE;  GOVERNMENT EXPERTS;  TECHNICAL SKILLS;  INFORMATION TECHNOLOGIES;  E-GOVERNMENT INDEX;  E-SERVICES;  ADMINISTRATIVE TASKS;  E-GOVERNMENT;  E-LEADERS;  CALL CENTERS;  GOVERNMENT TRANSACTIONS;  E-SERVICES DEVELOPMENT;  MOBILE TELEPHONES;  GOVERNMENT POLICY;  TELECOMMUNICATIONS;  ELECTRONIC FORMS;  INFORMATION SERVICES;  CIVIL SOCIETY;  SERVICE POINTS;  GOVERNMENTAL ORGANIZATIONS;  NUMBER OF VISITS;  E-LEADERSHIP;  E-GOVERNMENT INITIATIVES;  LOCAL GOVERNMENT;  SERVICE PROVISION;  DIGITAL TECHNOLOGIES;  EFFECTIVE LEADERSHIP;  SECURE ACCESS;  DIGITAL SERVICES;  SERVICE DELIVERY;  E- GOVERNMENT;  ELECTRONIC DELIVERY;  GOVERNMENT DEPARTMENTS;  LEGAL FRAMEWORK;  ONLINE SERVICES;  GOVERNMENT PORTALS;  DIGITAL DIVIDE;  ACCESS TO INFORMATION;  GOVERNMENT SERVICES;  STRATEGIC PARTNERSHIPS;  PUBLIC SERVANTS;  NATIONAL SECURITY;  PUBLIC ORGANIZATIONS;  ELECTIONS;  TRANSACTIONAL SERVICES;  E-READINESS;  MUNICIPAL GOVERNMENT;  POLICY DEVELOPMENT;  E-GOVERNMENT DEVELOPMENTS;  DIGITAL GOVERNMENT POLICIES;  TRANSPARENCY;  ELECTRONIC COMMUNICATIONS;  DIGITAL GOVERNMENT;  OPEN GOVERNMENT;  TRADITIONAL METHODS;  ELECTRONIC SERVICES;  E-ADMINISTRATION;  GOVERNMENT EMPLOYEES;  GOVERNMENT LEADERS;  KNOWLEDGE ECONOMY;  CITIZEN EXPECTATIONS;  DECISION MAKING;  INFORMATION EXCHANGE;  ELECTRONIC FORM;  ELECTRONIC DOCUMENTS;  PRIVATE SECTOR;  ONLINE TRANSACTIONS;  E-GOVERNMENT SERVICES;  GOVERNMENT BODIES;  ACCESS TO GOVERNMENT SERVICES;  E-GOVERNMENT PROGRAMS;  GOVERNMENT SERVICE DELIVERY;  ONLINE ACCESS;  POLITICAL CHANGE;  GOVERNMENT AGENCIES;  REGISTRATION SYSTEM;  TECHNOLOGY INFRASTRUCTURE;  E-GOVERNMENT INFRASTRUCTURE;  HUMAN RESOURCES;  PRIVATE NETWORKS;  ELECTRONIC PAYMENT;  PUBLIC ADMINISTRATION;  PUBLIC SERVANT;  ADMINISTRATIVE PROCESSES;  E-GOVERNANCE;  INFORMATION POLICY;  GOVERNMENT DATA;  INTELLECTUAL PROPERTY;  GOVERNMENT INFORMATION;  E-GOVERNMENT SERVICE;  INFORMATION SOCIETY;  TECHNOLOGIES;  AUTHENTICATION;  SERVICE PROVIDERS;  PUBLIC SERVICE DELIVERY;  Report;  Rapport;  Informe; 

年份：

2016

出版地：

Washington,USA

语种：

English

摘要：

Governments around the world are facing a double challenge. Their citizens are expecting everhigher standards of service and want to be able to interact with the government online as easily as they do with banks and Internet commerce companies. At the same time, governments need to reduce administrative costs and increase program effectiveness. For many years, “e-Government” has been a major contributor to meeting these challenges. In recent years Russia has made good progress on its existing e-Government strategy for providing digital services in parallel with other channels. To assist the Government of the Russian Federation with its plans to develop and launch a project that will be designed to address these issues and move the country towards a Digital Government, this report from the World Bank team sets out high level recommendations that are tailored to the needs of Russia, and that are in line with the best international practices. The analysis shows that the situation with the monitoring of e-Government development in the Russian Federation as a whole is not bad. There are large amounts of data on various aspects of using ICT for public administration and local self-government. Most of measurable indicators used in Russia, as in many other countries, relate to assessments of the level of e-Readiness of the country, and of particular regions or industries. To conclude, for Russia, as well as for other countries, there is a challenge to create a new system of monitoring for the use of ICT for public administration in the context of proper Digital Government maturity models.