Systems and methods are provided for supporting the use of a user's contact lens. The system includes a virtualization device on the communication device used by the contact lens user. The virtualization device includes a front mirror with an optical sensor and a side mirror communicating by reflection with another optical sensor. The mirror reflects the contact lens user's image during the contact lens training and support session and the user communication device communicates with the remote trainer or compliance monitor. The method is directed to a trainer or compliance monitor that remotely trains or monitors a contact lens user using a system according to the principles of the present invention.