Customer support system and customer equipment

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专利权人:

ＧＥヘルスケア・ジャパン株式会社;GEヘルスケア・ジャパン株式会社

发明人:

矢島 昌也

申请号：

JP2000104461

公开号：

JP5047411B2

申请日:

2000.04.06

申请国别(地区):

JP

年份:

2012

代理人:

摘要：

PROBLEM TO BE SOLVED: To actualize a method and a system for customer assistance and customer-used equipment which prevent trouble from occurring. SOLUTION: The customer-used equipment 300 and customer assisting equipment 200 are connected through the Internet； and the customer-used equipment reports information regarding operation to the customer assisting equipment (328), which gives assistance (228) to the customer-used equipment according to the information regarding the operation.

来源网站：

中国工程科技知识中心

来源网址：

http://www.ckcest.cn/home/