Described herein are coated glass or glass-ceramic articles having improved antimicrobial efficacy. Further described are methods of making and using the improved articles. The coated articles generally include a glass or glass-ceramic substrate and an antimicrobial coating disposed thereon. The antimicrobial coating is not a free-standing adhesive film, but a coating that is formed on or over at least a portion of a surface of the glass or glass-ceramic substrate.