A system and method diagnoses and treats a former patient of a healthcare facility such that the system and method prevents re-admission of the patient to the healthcare facility and admission of the patient to another healthcare facility. The patient experiences at least one health-related problem following original discharge of the patient from the facility and calls for remote assistance for resolving the problem at a residence of the patient. The system and method comprises steps of attempting to remotely resolve the problem, determining whether the problem has been remotely resolved, activating a response unit of clinicians to the residence if it is determined that the problem has not been remotely resolved, responding by the response unit to the residence, evaluating the patient, providing stabilizing treatment to the patient while the patient remains at the residence, determining whether the patient is stabilized such that the system and method prevents re-admission of the patient to the healthcare facility or admission of the patient to another healthcare facility, and re-evaluating the patient for appropriate transportation of the patient to and placement of the patient in the healthcare facility or other healthcare facility if it is determined that the patient is not stabilized.