This invention allows a mail order pharmacy and a network of community pharmacies or other service providers to provide a service whereby customers place orders for prescription medications & over-the-counter (OTC) products or submit applications for the issuance of official documents online or from conveniently located terminals. Prescribing physician can directly send prescription(s) by fax, phone or electronically to processing pharmacy; or consumer(s) deliver original prescription(s) for these orders in the terminals. The original prescription or application is collected and verified before the order or documents are issued, shipped or picked-up. A back-end processing system verifies all entered data against pharmacy or public databases and automatically matches prescription forms or applications with the customer's order using a unique barcode. This invention considerably reduces the wait time needed to process a prescription order or application and receive the product, while providing convenience, priv