A method includes: acquiring, via a network, biogas information at multiple timings and time information corresponding to time at each of the multiple timings, wherein the biogas represents a concentration of 2-ethylhexanoic acid of a user acquired by a sensor that detects the 2-ethylhexanoic acid discharged from a skin surface of the user; obtaining reference information representing a lower limit of a normal range of 2-ethylhexanoic acid per unit period of time, using a memory storing the reference information representing the lower limit of the normal range; determining a stress time period during which a concentration of the 2-ethylhexanoic acid of the user is less than the lower limit of the normal range, based on the acquired biogas information; and outputting time period information indicating the determined stress time period to an information terminal of the user.