A machine for making food products in liquid or semi-liquid form, comprises:- a container for containing a basic product；- a container (10) for processing the basic product flowing out of the containing container；- a stirring element (20) mounted inside the processing container (10)；a thermal treatment system (12) associated with the processing container (10)；- a unit (50) for driving and controlling the variables correlated with the aforementioned devices and systems；- a user interface (60) provided with operator controls and connected to the drive and control unit (50).The user interface (60) is configured to allow a remote service request to be sent by activating an operator control (61).
