A user assistance apparatus and system is disclosed. The apparatus and system may include a base and a platform rotatably positionable about the base. A lift assist chair may be disposed upon the platform, and handrails may be attached to the platform such that the handrails rotate with the platform. The handrails extend from the platform to define an entry, and the handrails are configured to assist a user as the user passes between the entry and the lift assist chair. Fixtures may be disposed in a generally curved arrangement to cooperate with the entry as the platform is rotatably positioned about the base. Related methods of use are also disclosed.