William Michael Gregg,Jim Najib Jirjis,Jonathan Perlin,Christopher Mason
申请号：
US16181226
公开号：
US10412028B1
申请日:
2018.11.05
申请国别(地区):
US
年份:
2019
代理人:
摘要：
In some examples, user models are generated to represent experience of users with respect to their roles. Models that represent conditions are also generated. As part of generating a support element for a particular user, a triggering event is detected (e.g., an update to a user record), a condition is identified, a condition model and a user model are compared to identify a condition preparedness score. This score is used to generate the support element, which is shared with a user device of the user.
