An apparatus, method and computer program product for evaluating a user's skin, scalp and hair condition utilizes skin, scalp or hair analysis transducers whose analog output is converted into an audio signal for improved reliability. Diagnostic reports may be generated at the point of use in a shop or in the home of the user by way of a personal computer or mobile device. Recommendations for the use of specific products relevant to the user's skin, scalp or hair condition may be offered.