A system, method, and apparatus for reminding users with declining cognitive abilities that remote assistance from a caregiver is available and for providing a simplified way of requesting the assistance. The assistance may be provided through a videoconference on a patient assistance apparatus, which may comprise a screen, speaker, and microphone. The apparatus may remind the user when the user is present at or near the apparatus, which may be detected through a motion or proximity sensor. When the user is near, the apparatus may output an assistance inquiry message which proactively asks whether the user needs assistance. The apparatus may then receive a verbal or other form of inputted response. Based on the user's response, the apparatus may initiate a videoconference with the remote caregiver. The apparatus may also output a message inquiring whether the user is present, which may allow a remote caregiver to initiate a videoconference.
