A system that incorporates the subject disclosure may include, for example, determine a first impairment associated with a first user of a first end user device, receive user input captured at a second end user device during a communication session between the first and second end user devices, store instructions for executing a group of adjustment techniques for modifying the user input where the group of adjustment techniques includes amplifying selective frequencies and translating the user input into sign language images, select an adjustment technique from among the group of adjustment techniques, adjust the user input according to the adjustment technique to generate adjusted user input, and provide the adjusted user input to the first end user device during the communication session. Other embodiments are disclosed.