In certain embodiments, the present invention is directed to the use ofsoothing agentsto relieve mild irritation and/or enhance the overall soothing, comfort orrefreshing feel ofmucosal membranes of the eye, oral cavity, otic, nose, throat or vaginal area.The presentinvention further relates to compositions, articles and methods for masking orreducing theirritant properties of sensory compounds, such as terpenes and/or phenolicagents.