An ambulatory infusion pump can include a guided user help system that allows for a user to correct an error with the pump without needing to summon a home healthcare aide or other medical professional. When an error occurs with the pump, the user can select an option to receive help with the error. The help screen can display a possible solution for correcting the error that the user can follow. Additional help screens can display additional possible solutions if prior possible solution prove ineffective at correcting the problem.