PROBLEM TO BE SOLVED: To provide an interaction control system capable of making an interactive apparatus behave based more on the emotion of a user than when the behavior of the interactive apparatus is controlled based only on information acquired from the user during interaction.SOLUTION: The interaction control system comprises: an interactive robot 20 acquisition means for acquiring personality information of a preregistered user 60 detection means 70 for detecting biological information of the user estimation means for estimating a current mental state of the user from the acquired personality information of the user and the biological information of the user detected by the detection means changing means for changing the personality of the interactive robot according to the estimated mental state of the user and interaction control means for performing control to cause the interactive robot to interact with the user based on the changed personality.SELECTED DRAWING: Figure 1COPYRIGHT: (C)2018,JPO&INPIT【課題】利用者から対話時に得た情報のみに応じて対話装置の振る舞いを制御した場合と比べて、より利用者の感情に沿った振る舞いを対話装置にさせることのできる対話制御システムを提供する【解決手段】対話型ロボット20と、予め登録されていた利用者60の性格情報を取得する取得手段と、利用者の生体情報を検出する検出手段70と、取得された利用者の性格情報と検出手段により検出された利用者の生体情報とから、利用者の現在の精神状態を推定する推定手段と、推定された利用者の精神状態に応じて、対話型ロボットの性格を変更する変更手段と、対話型ロボットを、変更後の性格で利用者と対話させる制御を行う対話制御手段とを備える。【選択図】図1