The invention relates to machine for preparing frozen confectionery comprising receiving means (1) forming a seat for accommodating an essentially cup-shaped container (8), said receiving means comprising an heat exchange element (1a) having a heat exchange contact surface arranged to be in contact with an heat exchange portion (12) of the container (8) when the container is placed in the machine; wherein said heat exchange element(1a) has an inverted conical or curved shape or a plurality of inverted conical sections, or a combination of curved and inverted conical sections. The confectionery produced can be a frozen product such as soft ice or a chilled dessert such as mousse or whipped yogurt.