A handheld device that has a user interface equipped at least with a display. The device provides a user with a home screen on a display of the handheld device by presenting one or more electronic case reporting questionnaires or links to one or more electronic case reporting questionnaires. The device starts an allowable interfacing application if not running already. The device provides the allowable interfacing application with such limited access to the user interface that a return key is reserved to be unusable by the allowable interfacing application and again provides the user with the home screen on the display of the handheld device in response to meeting one or more return conditions.