A service system includes at least one administration computer having a display device and a user interface for administering machines having components. A respective configuration of components of delivered machines is stored in the administration computer. When a component in one of the machines in the administration computer is exchanged, a spare part that has been installed is stored in the administration computer instead of an original component. A current configuration of the components can be displayed on the display device by operating the user interface, for each of the machines stored in the administration computer. A servicing method is also provided.