Disclosed are an apparatus and system for providing diagnosis information to a requestor. A request module receives information related to a request from the requestor for diagnosis and to facilitate communication to at least on expert resource. A receive module receives at least on response to the request for diagnoses from the at least one expert resource. A select module in communication with the receive module analyzes the at least one response and, based on the analysis, communicates information to at least one predetermined destination. A method is disclosed where a request module receives a request, a receive module receives a plurality of responses to the request and from the plurality of responses, a select module selects a subset of responses and communicates the subset of responses to a predetermined destination.一種將診斷資訊提供至請求者的裝置與系統。請求模組接收來自請求者關於請求的資訊來進行診斷並且促進與至少一專家資源的通訊。接收模組接收對請求的至少一回應，根據至少一專家資源進行診斷。選擇模組與接收模組進行通訊來分析至少一回應，並且根據分析將資訊傳遞至至少一預定目的地。所揭露的方法包括：請求模組接收請求，接收模組接收對請求的複數回應，選擇模組根據複數回應選擇回應之子集合，並且將回應之子集合傳遞至預定目的地。
